Return & Exchanges
At Pak Traders, customer satisfaction is important to us. We offer a 7-day return policy for eligible orders.
Return Period
Customers may request a return within 7 days of receiving the order.
Eligibility
To be eligible for a return:
- The product must be unused and in its original condition.
- The original packaging should be intact.
- The product should not be damaged due to customer handling.
- Proof of purchase or order details may be required.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. We may request photos or other information to verify the issue.
Non-Returnable Products
For hygiene and safety reasons, opened or used personal-care products may not be eligible for return unless the product was received damaged, defective, or incorrect.
Refunds & Replacements
After receiving and reviewing the returned product, we will determine whether the order qualifies for a refund, replacement, or another appropriate resolution.
Return shipping arrangements may vary depending on the reason for the return.
For return assistance, please contact Pak Traders with your order number and details of the issue.